dada8c Privacy Policy
What dada8c records when you register, deposit, bet and withdraw, why each detail is needed, and how you can ask us to show it, correct it or delete it.
What we record when you open an account
Registration on dada8c asks for a short set of details and nothing more. We keep those details together with the records that build up as you play, so that a deposit, a bet and a withdrawal can all be traced back to the same person if something goes wrong.
Details you type in yourself
- Your name, written exactly as it appears on the ID you will send later.
- Your mobile number, the one linked to your bKash or Nagad wallet, used for login and for payment matching.
- Your date of birth, checked once at sign-up because a dada8c account is only for players aged 18 and over.
- Your district, so support can answer in the right time zone and route payments correctly.
- A password, stored as a one-way hash. Nobody on the team can read it back to you.
Details the system records on its own
- Device model, Android version and app build, so we can tell a real login from a scripted one.
- IP address and login times, kept short-term for security checks.
- Your bet history, game rounds and wallet movements, which together form your account statement.
- Live chat transcripts, kept so a second agent can pick up a case without asking you to explain it again.
Why each piece of data is needed
Every field above has a job. If a detail stops being useful we stop collecting it, and this policy is updated when that happens.
- Age checks. The date of birth is the only thing that proves you are 18 or older, which is a condition of holding a dada8c account.
- Payments. Your mobile number is matched against the wallet receipt so a deposit lands in the right balance within about 1 minute.
- Account security. Device and IP records let us freeze an account the moment a login looks wrong, before money moves.
- Dispute handling. Bet and chat records are the evidence used when you query a settled market or a missing withdrawal.
- Support. The 24/7 Live Chat team reads your recent history to answer without asking the same question twice.
Verification documents and how they are stored
Before your first withdrawal we ask for one photo ID: a National ID card (NID), a passport or a driving licence. The review usually finishes within 24 hours. The reviewer compares the name and photo on the document with the details on your dada8c profile, and with the name on the wallet or bank account you are paying out to. If the names differ, the payout is paused until you explain the difference in live chat.
Document images are held in a separate store with restricted access, not in the same place as your game history. Only reviewers handling your case can open the file, and each opening is logged.
Nobody from dada8c will ever ask for your bKash or Nagad PIN, your one-time code, or a card number inside live chat. If a message asks for any of those, close the chat and report it to the support team through the app.
Payments: what bKash, Nagad and Rocket share with us
We support bKash, Nagad, Rocket, Upay and bank transfer. When you send money, the payment company passes us a transaction reference, the amount, the time and the sending number. That is how a deposit is credited in about 1 minute and how a withdrawal is confirmed in around 9 minutes. We do not receive your wallet balance, your PIN or your full transaction history with that provider.
On the payout side we store the account you nominate, because a withdrawal must return to a wallet or bank account in your own name. Changing those details later triggers a fresh check.
How cookies and local storage work here
The dada8c website uses a session cookie to keep you signed in as you move between the lobby, a game and your wallet. Without it, every page load would ask for your password again. Local storage in the app holds your language choice, your last game filter and a security token.
Clearing site data signs you out and resets those preferences; nothing in your balance is affected. Browser settings let you block cookies, though the login will then stop working until you allow them again.
Who can see your information
Access inside dada8c is limited by role. Support agents see your profile and chat history but not your full ID image. Reviewers see the ID but not your bet slip. Finance staff see payment references. Beyond that group, information is shared only in three situations:
- With the payment company that is moving your money, to confirm a deposit or a payout.
- With a verification partner, when a document needs a second opinion.
- With an authority, when a valid legal request is served on us.
We do not sell player data, and we do not pass your mobile number to advertising lists.
Keeping records, and how long they stay
Records are kept for as long as they are needed for the reason they were collected. The table below shows where each type sits and when it goes.
| Record | Where it sits | How long it stays |
|---|---|---|
| Name, mobile number, district | Account database | While the account stays open |
| NID, passport or licence image | Restricted verification store | Until the review closes and the payout is paid |
| Wallet and bank references | Payment ledger | While the account is open, plus the period our payment partners require |
| Bet slips and game rounds | Account statement | While the account is open |
| Live chat transcripts | Support system | Until the ticket is closed and reviewed |
| Login and device logs | Security system | A short rolling window, then overwritten |
| Cookie and local storage | Your own browser or phone | Until you sign out or clear site data |
How we protect the account
Traffic between your device and dada8c runs over an encrypted connection, including the pages where you enter a password or send an ID photo. Staff access is role-based and logged, and a session times out when it is left idle on a shared phone.
Your side matters just as much. Use a password you have not reused on another site, keep the app updated, and sign out on a device you no longer hold. If a phone is lost, tell live chat straight away so the account can be locked while you set a new password.
How dada8c protects your account
You can ask about your data at any time, and the request does not need a special form. Open the 24/7 Live Chat from the app or the website, state what you need, and the agent will confirm the outcome in the chat window so you keep a written record.
- A copy of your records. Ask for your profile details, deposit and withdrawal history, or bet statement.
- A correction. A misspelled name or an old mobile number can be fixed once the change is checked against your ID.
- Closing the account. Tell support and play stops at once; the records covered above are then handled as the retention table describes.
- Fewer messages. Ask to be removed from bonus and result notifications while keeping account alerts switched on.
- Cookies. Clear site data in your browser to remove the preference files the site left behind.
When this document changes
We rewrite this page when a payment route is added, when a new game category needs a different check, or when the rules that apply to players in Bangladesh change. The version published on this page is the one in force, so read it again before a large withdrawal rather than relying on a copy you saved earlier.
Questions players ask about data
Can I play before sending my NID?
Does dada8c sell my mobile number?
What happens to my records if I close the account?
Is the app under the same rules as the website?
Done reading? The lobby is where the games are, and the registration form is where a new account starts.